This leads me to suspect it's a software issue. If your CPU is only at 21% when you're watching a video then the CPU isn't the problem and as it's an APU, the built-in graphics are more than capable of running a video. Manufacturer: Advanced Micro Devices, Inc.Ĭhip type: AMD Radeon Graphics Processor (0x964A)ĭevice Key: Enum\PCI\VEN_1002&DEV_964A&SUBSYS_17071565&REV_00ĭriver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.capĭriver Date/Size: 22:44:14, 1127496 bytes Processor: AMD A6-3670 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.7GHz I've taken the relevant information out and pasted it below so could you do me a favour and delete the contents of your two posts to make the thread a bit more manageable? Unfortunately it's made your thread so long I can't look at it when I'm on my phone (which is when I do most of my Tom's Hardware-ing) Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.Hi, thanks for the information. This information will be in the "SPD" tab of the app. You can determing the brand and timings of the existing memory by using CPU-Z. You should contact Crucial's Tech Support to assure that your existing memory will be compatible with their memory or you will have to remove it and add all new memory. Here is the memory and SSD's that are recommended for your computer by Crucial Memory. The existing PSU is only 300W.Īnother upgrade that will boost system performance considerably is adding a SSD, This will reduce boot times and run games much smoother. You may have to upgrade the power supply unit (PSU) if the video card requires more than 300W of power to operate properly. You can choose a manufacturer of video cards and contact their Tech Support for help with choosing the best card for your system. The last cards not to require UEFI were the GTX 660/670 series. HP didn't begin using UEFI until mid-October, 2012 with Win 8. The newer models require UEFI in the motherboard instead of a standard/Legacy BIOS. You can add a discrete video card, but it will have to be an older model. You should read the sections titled "Processor upgrade information" and "Memory upgrade information" for a list of compatible processors and memory. If a robust graphical system is desired, a dedicated graphics card upgrade is a must, though you can get away with an integrated GPU for less intensive applications and games. This is not altogether surprising, as it is an integrated GPU. Here is the Product Specifications page for the computer. Overall, the AMD Radeon HD 6530D has poor performance.
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